Price Match Policy
We now offer a price match with all legitimate retailers across Australia. This is part of our commitment to providing our customers with the best value.
Rules:
- The retailer must be a legitimate business located within Australia, and the product must be an authentic item.
- The item must be in stock at the time you send the link to our customer service team.
- Price match requests are only applicable before an order is placed or before the order has been shipped.
- Price matching applies to the product price only and does not include shipping, taxes, or any discounts or coupons.
- Once an order has been shipped, we cannot offer a price match. We apologize for any inconvenience.
- For pre-order items, we will consider price match requests based on the specific shipping timeline and circumstances.
How to Price Match:
Simply send the link of the product you believe qualifies for a price match to our customer service team either before placing your order or before your order has been shipped. If our team does not respond promptly, please take a screenshot of the product you want to price match and save it while awaiting our reply. Once our team verifies that the request meets the criteria, we will match the price for you.
